What types of payments do you accept?
Presently, I accept Paypal for online payments. It's fast, safe, and easy for both the seller and consumer. I also accept certified checks, Regular and Postal money orders, and cash-but be careful with that-Make sure to send priority, and with a tracking number to be safe!
Your item prices here are pretty good! How do you manage that??
Well, you can thank eCrater for that. I used to sell on feebay, until they started going berserk and jacked up their fees. I had no choice but to hike up my prices on items AND shipping just to survive-Barely! But thanks to the good folks here at eCrater, I can afford to pass my savings on to you, and keep my price points much lower for my customers.
What type of return policy do you have?
• Return Policy
I want my customers to be satisfied when they buy from me. Please READ the description carefully in the " Does it work" section above and in item descriptions. If the item is listed as 'AS IS' in any part of the item description, that means no returns or refunds on said item!! I also do not process refunds or returns for sizing issues, or 'Buyer's Remorse'. Please be sure that you have asked all questions before buying to avoid this. If the item is not as described or you have any problems with the deal, PLEASE Do Not Leave me Bad Feedback. Contact me and and I will do Whatever it takes to make it right. I value an upset customer and my eCrater rating more than a few dollars. Communication is key. Please try me by email first to the address listed above. Give me a day to respond before you call. Thank you.
Do you combine shipping on multiple items? Is your shipping discounted?
If you take a look at my store, you will presently find that most of my items are being offered with DISCOUNTED SHIPPING in the continental US. My other shipping prices you see are discounted as well. Even my heavier items-especially in the sculptures or bag sections-have competitive shipping prices.
If you buy multiple Items, the shipping will add up for each obviously. Just go ahead and buy what you want and check out. I will look at the invoice, set up your package for multiple items, and refund your difference right away. This works especially well when you use Paypal-They actually have a 'Refund Some Money' button for us sellers-good thinking on their part!!
When you do see shipping prices in my store, keep in mind that I do not just throw things into a box and ship it out. I make sure that all packages are packed securely and correctly, and that nothing is moving or shaking about. I use the proper shipping supplies when needed, and I invest good money in these items. Sometimes I have to build my own box for an irregular item, and I never had a complaint of poor packing or damaged items-My customers love the way I ship!!
You can always contact me if you want to buy multiple items~Then I can keep an eye out for the purchases, and refund your difference even sooner.
How often do you ship items during the week?
I normally ship items within 24-48 hours of cleared payment. I ship as often as I can during the week, including Saturdays. Priority Mail is used for most of my items to ship. I also pack well for shipping. Nothing moves or shakes around, and your packages remain safe.